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Success On The Job [Training]

Last updated February 5, 2020

Prove you’re job-ready by completing one of the free, 30-minute training modules in the Edge career skills program. You’ll get an official certificate issued by Arizona State University that you can call out on your resume or job application, and that employers can verify with a link.

Communications Etiquette

Whether you are job seeking or working, communication is key to your success. No matter the situation, you must use the right tools, tone, and nonverbal cues to get your message across professionally. In this module, you will learn communication basics and strategies to make all of your written, verbal, and nonverbal communication work to your advantage. Start the training

Dealing with difficult situations

Dealing with difficulty is not easy and is usually not fun either. However, this is a part of all jobs and your ability to serve people when they are upset can really set you apart from other service professionals. In this module, you will learn how to handle difficult situations so you stay safe, remain in control, and find a resolution that works for everyone.  Start the training

Time management

As a leader, you must be able to stay on top of your work to get things done on time. For most people, waiting until the last minute or losing track of things will really this challenging. In this module, you will learn some straight-forward, but effective tools to live a more organized and efficient life.  Start the training

Troubleshooting and having a solution mindset

When you have a job, problems are going to come up. In these moments, the most important thing is solving the problem and learning from the situation so you can get better in the future. In this module, you will learn how to best address challenges and keep a positive mindset while you do it. Start the training

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