Get Schooled

Personal Phone Calls At Work [Video]

Last updated March 1, 2021

Personal phone calls are sometimes hard to avoid when you’re on the clock. Emergencies happen when you least expect them. Here are a few things to keep in mind when it comes to texting and taking phone calls during work hours.

Give your manager and coworkers a heads up. 

woman asking another person to talk

If you know you'll be expecting an important call while at work, let your manager and coworkers know. Your manager might be able to shuffle your shift around and your coworkers can be aware of having to step in when you need to answer the phone call.

Be discreet with your phone use. 

You should try not to be obvious about your phone use. If customers are around, wait until you're out of eyesight before you take a peek at your phone. Customers could see your phone use as bad customer service.

Plan your phone calls to check in.

man pointing at his watch

Most of the time, unless you’re the first point of contact in an emergency, you'll be waiting to hear the latest update. Make it a plan to check in with your family or friend during your break. Let them know what time(s) this will be so they aren't blowing up your phone while you're busy working. 

Share your workplace's number with your family and friends.

If someone really needs to reach you, they can call your workplace. Don't be embarrassed about getting phone calls at work. A supportive team will show concern and will want to wish you the best outcome for the situation.

Explore your goals


Let Get Schooled help you achieve your goals

Sign UpLog In


5 Ways To Spend Quality Time With Friends & Family

Sometimes (most times) school takes over our time. Here's how to maintain the relationships that matter.

Land the Job! Our Top Phone & Video Interview Tips!

Use these phone and video interview tips to rock your next interview

How To Pay Your Bills After Losing Your Job

Don't panic - here's how to pay bills and budget after losing your job.

How to Ask Someone to Be Your Reference

Interviewing for a job and the hiring manager asked for references? Here's how to ask someone to be a reference for your future job.

Get Schooled helps young people get to college, find first jobs, and succeed in both.

About UsOur TeamBoard of DirectorsFAQ

Pursue Your Goal

©2022 Get Schooled